GetCompanyDetail is returning nothing for DUNS 058699018 (No content returned). However, That number does return a company with that DUNS (Nyk Logistics (Americas) Inc.) when used in a search from www.hoovers.com. Actually, I'm regularly finding companies not being returned by the API using DUNS that do return results from the regular web site. Other examples from a recent attempt to pull info for 50 companies include 072864056, 091832704, 092647197.
Is this Development or Production? Also, what version of the API are you using? I need to know those two pieces of information to help diagnose the issue.
It appears this is an issue with our backend databases. If you send the Company ID (000109468058699018) instead of the DUNS for the same company, you get back valid data in GetCompanyDetail. This has to do with how we relate IDs in our systems. I have submitted this for fixing and will let you know when I hear more. How are you getting the DUNS? If you are getting it from one of the other API calls, I would suggest (for now) using the company id instead of the DUNS for the short term.
We start with the DUNS - our marketing folk enter the DUNS for accounts in Salesforce.com, and we're using that as the key to populate other data in the warehouse via the API.
I just found a few examples of the reverse situation - Marketing entered some DUNS in Salesforce.com that the API returns some information for, but which aren't found when searching on the DUNS in hoovers.com. Two examples: 001307420 - "Del Laboratories, Inc." and 076171735 "Blue Cross & Blue Shield United Of Wisconsin". For all of the handful of examples I've looked at so far the API returns a company name, no HIC, and 0 for both SIC and NAICS and no ultimate parent DUNS (that's all the info we're looking to pull at the moment).
This is correct. There are companies in our database that the API shows that the website might not show based on your subscription level and various other factors. These are still valid companies, but they might be out of existence or have merged/been acquired or a few other circumstances. My suggestion is if they come back with no information that you are looking for, you probably do not want to store them.
GetCompanyDetail is returning nothing for DUNS 058699018 (No content returned). However, That number does return a company with that DUNS (Nyk Logistics (Americas) Inc.) when used in a search from www.hoovers.com. Actually, I'm regularly finding companies not being returned by the API using DUNS that do return results from the regular web site. Other examples from a recent attempt to pull info for 50 companies include 072864056, 091832704, 092647197.
Elliot – 8 months ago
Is this Development or Production? Also, what version of the API are you using? I need to know those two pieces of information to help diagnose the issue.
Thanks!
Elliot
Dick Chase – 8 months ago
Production, v 1.6
Elliot – 8 months ago
Thanks.
It appears this is an issue with our backend databases. If you send the Company ID (000109468058699018) instead of the DUNS for the same company, you get back valid data in GetCompanyDetail. This has to do with how we relate IDs in our systems. I have submitted this for fixing and will let you know when I hear more. How are you getting the DUNS? If you are getting it from one of the other API calls, I would suggest (for now) using the company id instead of the DUNS for the short term.
Thanks.
Elliot
Dick Chase – 8 months ago
We start with the DUNS - our marketing folk enter the DUNS for accounts in Salesforce.com, and we're using that as the key to populate other data in the warehouse via the API.
Elliot – 8 months ago
OK. Just FYI, this is only affecting a small number of companies in our backend (less than 1000). It appears you found a few that have this issue.
I will keep you updated.
Dick Chase – 8 months ago
Thanks. You can usually count on me to find the few exceptions to the rule :)
Dick Chase – 8 months ago
I just found a few examples of the reverse situation - Marketing entered some DUNS in Salesforce.com that the API returns some information for, but which aren't found when searching on the DUNS in hoovers.com. Two examples: 001307420 - "Del Laboratories, Inc." and 076171735 "Blue Cross & Blue Shield United Of Wisconsin". For all of the handful of examples I've looked at so far the API returns a company name, no HIC, and 0 for both SIC and NAICS and no ultimate parent DUNS (that's all the info we're looking to pull at the moment).
Elliot – 8 months ago
This is correct. There are companies in our database that the API shows that the website might not show based on your subscription level and various other factors. These are still valid companies, but they might be out of existence or have merged/been acquired or a few other circumstances. My suggestion is if they come back with no information that you are looking for, you probably do not want to store them.
Elliot
Dick Chase – 7 months ago
FYI - here's another one that's on hoovers.com but not in the API: 124361333 Qumu, Inc.
Any update on resolving this issue? When can we tell our senior management that their reports will be reliable?
Dick Chase – 6 months ago
Here are a few more:
945845048 - Illuminations
228082848 - Empire Direct
615553849 - Mt. Hood Beverage
Dick Chase – 6 months ago
Oh, yes we are now using production api v1.8